SUPPORT
Help with your Sales Desk.
For project, account, checkout, privacy, or delivery questions, email keith@bapl.ai. Include the company or project name and a short description of the issue. Never send a password, full payment-card number, or assistant connection key.
Project and delivery help
Use My projects to review your saved brief, files, approvals, status, and available delivery links. If an item is missing or unclear, include the project name when you contact support.
Sign-in help
Sales Desk uses Google sign-in for customer identity. It does not request access to Gmail, Drive, Contacts, or Calendar. If sign-in fails, report the message shown on the login page and the page you were trying to reach.
Checkout help
Do not retry repeatedly after an unclear checkout result. Return to the saved project and verify its current payment state. If the result is still unclear, contact support before trying another payment.
Assistant connection help
Connections can be reviewed or revoked from the private connection page. The current connector imports proposal text for review; it does not charge, publish, or start finished production. Technical and reviewer instructions are available in the connector documentation.
Privacy and deletion requests
Review the privacy notice, then email keith@bapl.ai to request access, correction, or deletion of eligible account information.